To file a formal complaint to UKUCHUMA FINANCIAL SERVICES (PTY) LTD, please continue to fill out the proper complaint form below and click on the ‘Submit Your Complaint’ button. For further assistance in completing this form, or any other questions, please contact our customer service representatives at +27870948672. Please note that the Company reserves the right not to accept complaints submitted by any other means or methods (i.e. e-mail, telephone, etc.).
Complete, up-to-date, and correct information is required to UKUCHUMA FINANCIAL SERVICES (PTY) LTD to investigate or assess your complaint. Please note that this complaint form is only indicative and not exhaustive. UKUCHUMA FINANCIAL SERVICES (PTY) LTD may request additional information and/or clarification and/or evidence to support your complaint. In addition, UKUCHUMA FINANCIAL SERVICES (PTY) LTD may ask you to resubmit a new complaint form if it believes that you have incorrectly completed and/or altered your complaint form.
UKUCHUMA FINANCIAL SERVICES (PTY) LTD will attempt to resolve your complaint based upon good faith, fairness and taking action which is compatible with market practices.
Company Information: UKUCHUMA FINANCIAL SERVICES (PTY) LTD is a company incorporated in South Africa under registration number 2020/735868/07, with its registered office at Office 1-14 1st floor, Workshop 17, 138 West Street, Sandown Sandton Gauteng 2196, authorised and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under license number 32535 to act as a Financial Service Provider.
Risk warning: Engaging in trading leveraged products such as Forex and derivatives entails significant risk to your capital and may not be appropriate for every investor. Before you trade, make sure you fully comprehend the risks involved, considering your investment objectives and experience level.
Regional Restrictions: UKUCHUMA FINANCIAL SERVICES (PTY) LTD does not offer its services to residents of South Africa, Japan, the European Union, or to any other jurisdiction where such distribution would be contrary to local laws and regulations.
UKUCHUMA FINANCIAL SERVICES (PTY) LTD does not issue advice, recommendations or opinions in relation to acquiring, holding or disposing of any financial product. UKUCHUMA FINANCIAL SERVICES (PTY) LTD is not a financial adviser and all services are provided on an execution only basis.
